Privacy Policy

Last updated: July 23, 2026

1. Who we are

This website is operated by Giorgos (George) Bliatsios (phronesis-solutions.com).

For any questions regarding this Privacy Policy or the processing of personal data, you may contact us at:
info@phronesis-solutions.com

Phronesis acts as the data controller for the purposes of applicable data protection legislation, including the EU General Data Protection Regulation (GDPR).

2. What data we collect

We collect only personal data that is necessary to operate this website and to respond to enquiries initiated by visitors.

This may include:

  • Contact data
    If you contact us by email, by booking a call, or via a contact form, we process the information you voluntarily provide, such as your name, email address, and the content of your message.
  • Technical data
    When you access the website, certain technical information (including IP address, browser type, device information, and access timestamps) may be processed through standard server logs for operational and security purposes.
  • Usage data (analytics)

    We use Matomo Analytics to understand how visitors use the website. Subject to your consent, Matomo may collect information such as:

    • Pages viewed and actions taken on the website
    • Time and approximate duration of visits
    • Referring websites or sources
    • Browser, device and operating-system information
    • Approximate geographic information
    • IP address or information derived from it
    • First-time and returning-visitor information
    • Analytics identifiers stored in cookies

    Matomo is used only to produce website usage statistics and help us understand and improve the website. It is not used for advertising, behavioural profiling or tracking visitors across unrelated websites. Matomo is managed on our behalf by a third-party analytics service provider. That provider processes analytics data only for the purpose of providing and maintaining the analytics service. Analytics data is collected only after you have given consent through the website’s cookie banner or consent controls.

3. Why we collect this data

Personal data is processed exclusively for the following purposes:

  • To respond to enquiries and communication requests
  • To operate, maintain, and secure the website
  • To ensure the technical reliability and integrity of the service

Personal data is not used for advertising, profiling, automated decision-making, or resale.

4. Legal basis for processing

Personal data is processed on the following legal bases:

  • Consent – where you voluntarily contact us or submit information
  • Legitimate interest – where processing is necessary to operate, secure, and ensure the proper functioning of the website

Where processing is based on consent, such consent may be withdrawn at any time.

5. Cookies and similar technologies

This website uses essential cookies and, with your consent, analytics cookies.

 

Essential cookies

Essential cookies may be used where necessary for the website to function, maintain security or remember your privacy choices. These cookies do not require consent where they are strictly necessary.

 

Matomo analytics cookies

Matomo analytics cookies are used only after you have given consent. They help distinguish visits, recognise returning visitors and produce statistics about how the website is used. Depending on the Matomo configuration, these cookies may include identifiers such as _pk_id, _pk_ses or similarly named Matomo cookies. The exact cookies, their purposes and their duration may vary according to the configuration of the analytics service. Further information is provided through the website’s cookie banner or Cookies Policy. You can refuse analytics cookies when first visiting the website.

6. Third-party services

To operate this website and manage communications, limited personal data may be processed by trusted third-party service providers, including:

  • Website hosting providers
  • Email and calendar services used to handle enquiries and schedule meetings (e.g. Google Calendar)

Such providers process personal data solely to provide their services and in accordance with applicable data protection laws. No third-party services are used for advertising, behavioural tracking, or profiling.

7. Data retention

Personal data is retained only for as long as necessary to fulfil the purposes described above.

  • Enquiry-related data is retained only for the duration required to respond and follow up
  • Technical data contained in server logs is retained in accordance with operational and security requirements

8. Your rights

Under GDPR, you have the right to:

  • Access your personal data
  • Request correction or deletion of your personal data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Lodge a complaint with a competent data protection authority

To exercise these rights, please contact us at info@phronesis-solutions.com.

9. Changes to this policy

This Privacy Policy may be updated from time to time to reflect changes to the website or to applicable legal requirements. The most recent version will always be published on this page.